Frequently Asked Questions

Everything you need to know about GameVault

How do I access the games?

Simply subscribe to 6698 and log in with your phone number. Once your OTP is verified, you get instant access to all games on the platform.

How much does it cost?

Your first 3 days are completely free. After that, the service costs 2 birr per day, billed automatically through your mobile subscription.

How do I unsubscribe?

You can unsubscribe at any time by sending STOP to 6698 from your registered phone number. Your access will remain active until the end of the current billing period.

What games are available?

We offer a wide variety of HTML5 games including Action, Racing, Puzzle, Horror, Sci-Fi, RPG, and Adventure genres. New games are added regularly.

Can I play games on my phone?

Yes. GameVault is fully optimized for mobile browsers. All games run directly in your browser — no app download required.

What is an OTP and why do I need it?

OTP stands for One-Time Password. It is a 6-digit code sent to your phone number to verify your identity. This keeps your account secure without needing a password.

Can I favorite games?

Yes. Tap the heart icon on any game card or game detail page to save it to your favorites. Access all your favorites from the Favorites tab.

Can I rate and review games?

Yes. On any game detail page, tap Rate Game to leave a star rating and optional written review. You can update your review at any time.

What if a game doesn't load?

Try refreshing the game using the refresh button in the player. If the issue persists, the game may be temporarily unavailable. Contact support for help.

How do I contact support?

You can reach our support team by sending a message to [email protected] or by calling the customer care number listed on your subscription confirmation.